Explore what drives consumer sentiment by “at-a-glance” positive/neutral/negative analysis, and create your own categories for sub-topics like “Positive – Liked the Ad”, or “Negative – Cost”, and more. Learn from social posts, news, reviews, and benchmark against competitors.
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How do your customers use emojis? When and where do we have emotional conversations online? How do these factors impact your brand strategy and messaging?
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