Build a 360 degree view of your customers with an integrated data approach. Break down silos and reveal hidden insights by analyzing social, web, marketing and business data all in one place.
Go beyond the usual metrics and reports, put the voice of the consumer at the heart of your organization with deep, detailed analysis that anyone can access and explore easily.
State-of-the-art AI and deep learning techniques gets you to insights faster
A team of 100+ working in Customer Success helps you make the most of the platform from day one
Over 500 million new conversations added every day
Access to 1.6 trillion historical conversations online, going back to 2010
Official firehose access to Twitter, Reddit, Tumblr, and the best compliant Facebook and Instagram coverage
Access to conversations from over 100 million unique sites and the ability to combine first-party customer data
Take a look at these case studies to find out how companies use Brandwatch to collect valuable insights, to share those insights across the organization, and ultimately to grow their businesses.
– Lauren Hougas, Director, Marketing Analytics at Land O’Lakes
Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.