To start off, here’s six key questions to ask yourself before choosing an image recognition tool. They all have strengths and weaknesses, so this will help you work out exactly what you need.
1. Can you search for any logo?
Flexibility and choice is clearly important. Some services will have a limited number of logos that you can search for, while others will allow you to choose whichever one you like (including logo variations).
2. Can you find small parts of a logo?
Logos can often be obscured or tiny in pictures. Find out if the tool you’re looking at can handle these situations without failing to detect your logo.
3. How long does it take to add a new logo?
Some services can take a long time to detect a logo (five weeks, in some cases). Speed is important, especially for real-time conversation tracking.
Other tools can track your logo as a quickly as a few hours or a few days at most (such as our Image Insights offering).
4. What is the false-positive rate?
A false-positive is when a logo is incorrectly detected in an image, such as a tool thinking a logo is present when it isn’t. Be sure to investigate this when choosing your tool as false-positive rates will vary from technology to technology.
5. Can you compare topics of a conversation between image vs text mentions?
Being able to compare and contrast data from both image and text mentions in one place is important. It means you can get the whole picture, while seeing how the two types differ.
Some platforms can only identify image mentions in relation to specific keywords provided by the user. This means you’ll miss a lot of mentions.
This is why you need to invest in a platform that gives you complete access to the mentions of your logo and those of your competitors, even when there is no text attached. The ability to logo search by image alone is nothing new, but the technology is always getting smarter, and it’s now possible to find images that only feature a small slice of a logo.