Social Listening in Practice: Benchmarking CX

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Two-thirds of CMOs are now responsible for customer experience, according to MediaPost.

Learn how to report on your most important benchmark.

Fill out the form to get instant access.

Ben Davis, Marketing Week

As marketing teams become more accountable for improving customer satisfaction, CX is the most important benchmark your team needs in 2018.

In this guide, learn how to use the voice of the customer to benchmark: