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Brandwatch integration with HubSpot Service Hub empowers your team to provide seamless, efficient social customer service. By syncing customers’ tickets and social media profiles to HubSpot, you will get a more complete overview of your customers and make sure every customer interaction is handled with care, speed, and accuracy.
This integration allows you to seamlessly send both public and private social media messages, along with social media profiles’s details, directly to HubSpot. Additionally, it ensures automatic synchronization of ticket details and contact profiles between Brandwatch and HubSpot, streamlining your workflow.
Streamline your social customer care by sending support issues that come from your social channels to HubSpot without interrupting workflows. Enable real-time collaboration between social media and customer service teams with full visibility into cases from social channels.
Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.