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By Ruxandra MindrutaAug 31 2017
...eams. [bw_banner_cta type=1 url=”https://www.brandwatch.com/guides/customer-experience-transformation/” button=”GET THE GUIDE” title= “Championing Customer Experience” image=”https://www.brandwatch.com/wp-content/uploads/2017/05/marketer-guidePress-Release-Thumbnail-.png”]Learn how lead a customer ex...
By Josh BoydJan 28 2019
...ement. Over 20,000 elephants killed every year to feed illegal ivory trade – needs urgent action #StopTheIvoryTrade @IFAWUK pic.twitter.com/wYF5cWLmqU — Caroline Lucas (@CarolineLucas) September 13, 2017 5. Ed Miliband (@Ed_Miliband) Party: Labour Parliamentary Role: Backbencher Constituency: Doncast...
By Josh BoydSep 28 2017
...t, really. For example, one of our products, Brandwatch Analytics, is a social listening tool. Does that mean any poll we do should specifically be about social listening and nothing else? Obviously not. It’s a bit too relevant and not broad enough to make it the subject of every poll we do. We have...
By Natalie MeehanOct 18 2017
...understand your audience and keep up to date with trends. We are now hearing how BBC TV saw phenomenal results when Brandwatch was used to directly inform the marketing content that was created for certain shows, and join them on the next step – using Brandwatch to access their audience’s opinions to...
By Ruxandra MindrutaNov 2 2017
...er before: social media comments, direct customer feedback, reviews on external websites, etc. All these need to be monitored and quickly processed. Companies with really tight feedback loops grow rapidly because they understand where the pain points are, they apologize, and they turn a bad experienc...
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