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blog article

Interview: Talking Customer Data, Roadblocks and Career Advice with Meagen Eisenberg

Marketing

By Ruxandra MindrutaAug 31 2017

...eams. [bw_banner_cta type=1 url=”https://www.brandwatch.com/guides/customer-experience-transformation/” button=”GET THE GUIDE” title= “Championing Customer Experience” image=”https://www.brandwatch.com/wp-content/uploads/2017/05/marketer-guidePress-Release-Thumbnail-.png”]Learn how lead a customer ex...

blog article

The Top Ten Most Influential MPs on Twitter

Online Trends

By Josh BoydJan 28 2019

...ement. Over 20,000 elephants killed every year to feed illegal ivory trade – needs urgent action #StopTheIvoryTrade @IFAWUK pic.twitter.com/wYF5cWLmqU — Caroline Lucas (@CarolineLucas) September 13, 2017 5. Ed Miliband (@Ed_Miliband) Party: Labour Parliamentary Role: Backbencher Constituency: Doncast...

blog article

Twitter Polls: The Full In-Depth Guide

Marketing

By Josh BoydSep 28 2017

...t, really. For example, one of our products, Brandwatch Analytics, is a social listening tool. Does that mean any poll we do should specifically be about social listening and nothing else? Obviously not. It’s a bit too relevant and not broad enough to make it the subject of every poll we do. We have...

blog article

NYKConf Europe 2017: Day Two Live Blog

Marketing

By Natalie MeehanOct 18 2017

...understand your audience and keep up to date with trends. We are now hearing how BBC TV saw phenomenal results when Brandwatch was used to directly inform the marketing content that was created for certain shows, and join them on the next step – using Brandwatch to access their audience’s opinions to...

blog article

Interview: Talking Employee Happiness, Customer Experience, and Startups with Perkbox

Uncategorized

By Ruxandra MindrutaNov 2 2017

...er before: social media comments, direct customer feedback, reviews on external websites, etc. All these need to be monitored and quickly processed. Companies with really tight feedback loops grow rapidly because they understand where the pain points are, they apologize, and they turn a bad experienc...

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Falcon.io is now part of Brandwatch.
You're in the right place!

Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.

Paladin is now Influence.
You're in the right place!

Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.