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[Free Virtual Summit] Brandwatch Spark, Nov 19-21

Join industry pioneers at Spark to uncover cutting-edge insights and innovations shaping the future of marketing.

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Guide

Social Listening in Practice: Customer Service

...er service. But these benefits come with risks. How can you ensure you're getting it right on social? Social Listening in Practice...

Guide

Social Listening in Practice: Competitive Intelligence

...arket? These are just a few of the questions that social listening can provide answers to. Across the web, your customers - and your competitor's customers - are talking. Discover how to turn these conversations into insights that fuel competitive strategies and innovation. Using social data to get t...

Guide

Thoughts on Social: Crafting a Brand Identity

...gaps in a market This guide offers advice on how social listening can inform branding strategies. Specifically, we discuss: How to create meaningful customer experiences How businesses can better understand their brand identity How to identify gaps in a market A brand’s reputation can be its most va...

Guide

How Digital Consumer Intelligence Will Revolutionize Decision Making

...– a revolutionary combination of digital, survey, social, and first-party data sources with data science and AI. In this guide, we explain the following: What is Digital Consumer Intelligence? How to implement your own DCI program in five steps How to bring the voice of the consumer into each and eve...

Report

Social Insights on the Luxury Fashion Industry

...online landscape, and analyze: The luxury fashion social index Luxury fashion audiences Trends in luxury fashion Luxury fashion consumers, now empowered by social media, play an increasingly influential role in shaping the public’s perceptions of brands. On Twitter, audiences account for over 99.63%...

Report

Social Insights on the Retail Report

...unding 43 major retailers, uncovering: The Retail Social Index Brand-audience relationships Retailers’ response rates Demographics analysis Analysis on retail pharmacies This report analyzes over 10 million online conversations surrounding 43 major retailers. Discover: Which retailers are winning and...

Report

Consumer Technology

...Brandwatch looked at 7 million conversations about the biggest tech companies and found the most important insights and trends shaping the industry in 2017, including: How gender, interests, and age factor into tech conversations Which posts get the most buzz on social media...

Report

Singapore: Will Covid-19 Change Consumer Behaviour in the Long Term?

...and looked to public online conversations across social networks, blogs, forums, and more to add context to our survey findings. You'll learn: 66% of consumers in Singapore who had planned to go on a holiday in 2020 before the outbreak of Covid-19 still intend to go ahead with their plans 69% of con...

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Falcon.io is now part of Brandwatch.
You're in the right place!

Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.

Paladin is now Influence.
You're in the right place!

Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.