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By Ruxandra MindrutaSep 25 2015
...s: “It’s important to create a mindset that is outcome driven, and outcomes can be a lot of different things. There is a spectrum of hot to cold goals that can be achieved”. Establish which are the objectives that can be reached short-term that will help you make an impact. Decide which are the resul...
By Nick TaylorNov 30 2015
.... There’s so much more to be explored. Creating a community The Brandwatch Community Forum, the first truly social space for social intelligence analysts,launched recently, where users can share ideas, tips and insights. Soon we will be expanding the scope of Insights Central as well, allowing anyone...
By Joel WindelsFeb 1 2016
..., and has over two million employees worldwide. A common challenge for companies like Walmart concerns the impossible-to-avoid emergence of social media. Data derived from social media and online conversations, and just what firms are supposed to do with it, has been one of the most disruptive themes...
By Kit SmithApr 29 2016
...benchmark we can see the increase or decrease in complaints compared to the average. Now we can see that there are more UPS mentions around damaged and missing deliveries. More people reference FedEx when complaining of poor customer service, rude delivery drivers, or late deliveries. This implies t...
Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.