[Free Virtual Summit] Brandwatch Spark, Nov 19-21
Join industry pioneers at Spark to uncover cutting-edge insights and innovations shaping the future of marketing.
Save your seat
Join industry pioneers at Spark to uncover cutting-edge insights and innovations shaping the future of marketing.
900 items found for "social presence showdown"/feed/rss2/feed/rss2/
By Phill AgnewNov 6 2014
...hs there’s been a shift to instead using the term social listening. Social Listening vs Social Media Monitoring on Google Trends. But why change the name? There’s no clear reason for this, instead it’s made up of a accumulation of smaller points – perhaps even that social listening is less of a mouth...
By Kit SmithMay 11 2016
...orld. 45% said that reading reviews, comments and feedback on social media influenced their digital shopping behavior. 78% said they are influenced by social media in some way. On average, consumers will visit three different vendors before committing to a purchase. “It’s nothing short of a revolut...
By James LovejoyFeb 24 2015
...onsiderable confusion around what exactly defines social media intelligence. Social media intelligence vs. social listening Firstly, it’s important to recognize that social media intelligence is not social listening, which is primarily focused on identifying conversations online and does not adequate...
By Dinah AlobeidNov 14 2016
...sumers specifically want and need based on actual feedback from social. Customer Care This example comes from a well-known American financial services company. The brand measures customer care channel response times. They looked specifically at how long it takes their brand to respond via an official...
By Jasmine JaumeMay 13 2013
...om and writer for Social Media Examiner. Ian is a social media tools and social media technology specialist, and is a recognised social media speaker. His blog was recently named as one of the top 10 social media blogs in the annual Social Media Examiner blog awards. He took some time out to share hi...
Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.
