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826 items found for "social presence showdown"/feed/rss2/feed/rss2/
By Alex JonesMay 24 2016
...However, when 60% of UK companies don’t have any social presence whatsoever, these mentions are falling on deaf ears. Chemical brands are missing the opportunity to control the topics their audiences talk about, and respond specifically to their questions and concerns. The report continues to compar...
By James LovejoyFeb 24 2015
...onsiderable confusion around what exactly defines social media intelligence. Social media intelligence vs. social listening Firstly, it’s important to recognize that social media intelligence is not social listening, which is primarily focused on identifying conversations online and does not adequate...
By Jasmine JaumeMay 13 2013
...om and writer for Social Media Examiner. Ian is a social media tools and social media technology specialist, and is a recognised social media speaker. His blog was recently named as one of the top 10 social media blogs in the annual Social Media Examiner blog awards. He took some time out to share hi...
By Dinah AlobeidNov 14 2016
...sumers specifically want and need based on actual feedback from social. Customer Care This example comes from a well-known American financial services company. The brand measures customer care channel response times. They looked specifically at how long it takes their brand to respond via an official...
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