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By Natalie MeehanNov 20 2014
...on with it, eats their dinner and leaves without complaining. Just because they didn’t complain, doesn’t meant that they enjoyed their dinner. It doesn’t mean that they’ll return. We’re often guilty of concentrating our efforts on those making the most noise. Because out of even that 860 million fig...
By Ruxandra MindrutaNov 28 2014
...Brandwatch” series, I’ve spoken to our Community Manager for Spanish-speaking markets, Leyre Cabañas, who is based in our Brighton office. Food of choice: Spanish omelette Favourite sport: Swimming Favourite childhood memory: Listening to Mexican music in the car, whilst traveling with her father Fa...
By Iris VermerenFeb 25 2015
...cluding Best Buy, Ford, IBM, Dell and British Telecom credit their communications and social media activity for contributing to a reduction in costs and an increase in customer satisfaction. More than half (67%) of companies note that social media customer service is gaining more importance. In fact,...
By John SandsMar 31 2015
...ast seven months we’ve been adapting our years of experience here to align with the ISO27001 standard. The process, like so much of what we do here at Brandwatch, was implemented in-house, so that we can ensure we do it in a correct and enduring fashion but without blocking our ability to innovate ou...
By Jasmine JaumeDec 7 2015
...alytics, so when you log back in once you’re at a computer you’ll be able to view those mentions (and share them with others). You can also email mentions directly from Signals Mobile to your colleagues, in case you need to alert someone else on your team or in the business to specific mentions. Plus...
Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.
