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[New Report] State of Social 2024

Get the latest benchmarks, insights, and pro tips you need to build a smarter social media marketing strategy in our exclusive report

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blog article

Event Recap: NYK Chicago 2018 Highlights, Day Two

Marketing

By Alex JonesMay 17 2018

...e intelligence from social data. By combining the fundamental variables of social media—people, content, and time—the questions we can answer as businesses and as a society are truly mind-blowing But, he urges us all to view insights from social data like any other scientific endeavor, by seeking sim...

blog article

Women in Tech: Discussing Innovation, Diversity & Sexism with Meta Brown

Marketing

By Natalie MeehanDec 9 2016

...the data analytics space. Acknowledging that is a fundamental challenge, one that’s necessary in order to move forward. The more willing you are to accept that weaknesses exist in both the data and your understanding of it, the more easily you can take steps to deepen your knowledge, improve quality...

blog article

NYK Conference Live: Day Two

Marketing

By Natalie MeehanMay 11 2016

...RuxandraRux :) pic.twitter.com/0TZEUKVNSA — Lee Odden (@leeodden) May 11, 2016 NYK LIVE: 1.45pm CST – Strategist Track The Johnson & Johnson and Hootsuite discussion is flowing well. Brandwatch’s Mike Brackpool is also on the panel, and it’s being chaired by Glenn White. We’re certainly making the mo...

blog article

MoneyGram: Leading the Way with a Social Media Command Center

Marketing

By Hannah TregearNov 12 2014

...markets and bringing the online world into the day-to-day business operations. The MoneyGram Command Center has helped us achieved all of these goals.”   Lindsay Conant – MoneyGram’s Senior Manager of Social Care and Digital Marketing Analytics The command center is another example of MoneyGram’s com...

blog article

Accommodation Booking Website Uses Social Listening To Improve Customer Service

News

By Hannah TregearApr 16 2014

...We needed a tool that would provide accurate, real-time data to complement our customer service’ said Rich Kemp, Social Media Manager at LateRooms.com. LateRooms.com were looking for a powerful social media monitoring solution to help them on their quest to offer exceptional customer service. Brandwa...

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Falcon.io is now part of Brandwatch.
You're in the right place!

Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.

Paladin is now Influence.
You're in the right place!

Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.