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By Kit SmithOct 18 2016
...loped a single customer view, it is likely that a combination of data will have to be used. CRM data, business intelligence systems, customer feedback, employee stories, interviews, focus groups, customer advisory councils, social intelligence and website data can all be used to understand your custo...
By Natalie MeehanDec 9 2016
...ies of clients came to me for help with technical communication challenges, communication became the focus of my business. How would you describe your team? Small and effective. What products do you manage? My own consulting and training services. Is social data a part of your day-to-day work? How do...
By Joel WindelsJan 17 2012
...imately means visits to the page or products will come in slowly and surely for some time to come following the initial campaign. The bottom line for Facebook is that it is a site that retains the people who are browsing it – users spend around 8 hours a month on Facebook, far more time than is spent...
By Jacob MorganJul 9 2012
...ance as the main driver of success then it will become quite hard to encourage employees to share and communicate with each other. Why would they want to? There is nothing wrong with rewarding employees for great performance but it’s also crucial to reward teamwork. For example, organizations can mak...
Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.