Join us as we explore the essential AI skills every marketer should have.
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By Iris VermerenApr 2 2015
...create Tags and Categories: within the Mentions & Search component in your Dashboard or via the Rules menu under the Tools section within the Sidebar. If you’d like to segment data going forward, you will have to create a Rule, explaining Brandwatch the action that needs to be taken. Once you set up...
By Dinah AlobeidNov 14 2016
...feedback from social. Customer Care This example comes from a well-known American financial services company. The brand measures customer care channel response times. They looked specifically at how long it takes their brand to respond via an official Facebook or Twitter handle and found it can take...
By Natalie MeehanNov 11 2016
...entions. 79% of tweets expressed happiness. Let’s compare this with 2014’s sob-fest ‘Monty the Penguin’, where, in the space of 24 hours, 14,500 people had spoken on social media about how they’d cried at the ad. Our CMO, Will McInnes, spoke in The Independent yesterday on why the campaign has given...
By Gemma JoyceDec 16 2016
...came. 9. Carol of the Bells Next up is impossible-to-sing-along-with Carol of the Bells. https://twitter.com/CA55_A55/statuses/807615765574717440 Well, some people can. 8. O Holy Night O Holy Night, a choral wonder, is in at number 8. There are endless versions of this song but Scottish warbler Susa...
Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.