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...ine. We analyzed millions of these opinions and compared brands based on three facets of the customer journey: The emotions a brand elicits, The value of the company, and The service the company provides. We found the top 100 brands with the best customer experiences based on emotions, value and serv...
By Natalie MeehanMay 6 2015
...text=”Free Guide: PR Measurement” target=”https://www.brandwatch.com/guide-PR-measurement/”] Quick wins for moving PR measurement online By blending the definitions of PR and the Barcelona Principles, it’s possible to build a strong framework to use to evaluate virtually any PR activity. The starting...
...optimise your Google Business Profile How to leverage your Google reviews with Brandwatch to engage and attract new customers...
By Natalie MeehanJul 17 2017
...8083335?ref_src=twsrc%5Etfw&ref_url=https%3A%2F%2Fwww.theguardian.com%2Ftv-and-radio%2F2017%2Fjul%2F16%2Fdoctor-who-jodie-whittaker-announced-13th-doctor So what’s the takeaway here? That the likes of Dave, Martin and John in the Daily Mail section are the voice of the few, not the many. Daily Mail c...
By Chelsea FearMar 17 2014
...tworking sites such as Twitter and Facebook. Many community managers are guilty of just counting the numbers, and not considering the wider context within which they exist. They are instead happy to present a picture perfect illusion of increasing figures to their line managers to display what a grea...
Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.