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By Ruxandra MindrutaMar 30 2015
...isis properly.” button=”Read it now” url=”https://www.brandwatch.com/guides/expert-crisis-management/” image=”https://www.brandwatch.com/wp-content/uploads/2018/04/EN-Thumbnail.png”]Take control of any crisis with our step-by-step guide.[/bw_banner_cta] How to escalate and respond to a social media c...
By Konstantina VasilevaJan 25 2018
...sitive attention of other customers. Personalized experience has come to matter more than ever before. This is especially the case because of the rise of algorithms which nudge you towards content you are already likely to interact with based on your previous engagement and the use of big data to inf...
By Gemma JoyceOct 19 2018
...The Brandwatch React team returns to the beautiful subject of coffee to see what caffeine fuelled insights could be found....
By Mark GardinerJan 24 2013
...watch, both Seb (VP North America) and Joel (Lead Community Manager) have asked me this: even though Trader Joe’s has succeeded without social media until now, couldn’t it do better with a proactive program? Of course it could. Despite the fact that customers keep to themselves at other grocery store...
By Kit SmithApr 18 2016
...is part of a team of five who oversee all digital communications across six business units, with teams ranging in size. John spoke of the main challenges in his role at EDF Energy. Firstly, ensuring teams are able to measure success; to have a proper measurement framework in place to understand the R...
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