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By Natalie MeehanJul 26 2016
...ut in front of that, and we’ve talked a lot about community managers and the job description that’s related to people who are in this business, and the reality is they’ve always had to wear a lot of hats. And for a long time, that was just because we were first adopters. But now it’s because we have...
By Maxwell GollinMar 31 2022
...What's up with WhatsApp? These tips and tricks will help you deliver great customer care and launch innovative marketing campaigns through the world's biggest messaging platform....
...udience How to create a holistic view of customer experience data You'll also read real client examples on improving CX with digital consumer intelligence and expert commentary from Brandwatch expert Lauren Lachowsky. Find out how to gather customer feedback, get a holistic view of it, and create bet...
By Yasmin PierreJul 10
...Check out the most dynamic unofficial holidays and events in August 2024 to level up your social media content....
By Ruxandra MindrutaJul 11 2017
...ee dimensions. [bw_banner_cta type=1 url=”https://www.brandwatch.com/guides/customer-experience-transformation/” button=”GET THE GUIDE” title= “Championing Customer Experience” image=”https://www.brandwatch.com/wp-content/uploads/2017/05/marketer-guidePress-Release-Thumbnail-.png”]Learn how lead a cu...
Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.