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By Kit SmithDec 22 2016
...cide to switch to a competitor. Discovering which competitors are winning business from you will provide important intelligence that can help product, sales and marketing. How to reduce customer churn rate Discovering why customers churn can help you accurately target any repeated issues. However, im...
By Eric ThomasJan 15 2015
...e one of the focal points of your website. Many e-commerce companies spend time focusing on products, images, and design and forget about the shopping cart when the shopping cart is what can make or break your business’ sales. Following these five tips: running test orders weekly, keeping the transit...
By Joel WindelsFeb 17 2016
...sses happen. Adding value means you don’t have to compete on price, and competing on price is a zero sum game – the winner also ends up a loser. Loyalty on price is shallow; loyalty on value is deep. All brands should be seeking to add as much value as possible. A critical component of using customer...
By Hannah TregearFeb 12 2015
...care industry. [bw_banner_cta type=1 url=”https://www.brandwatch.com/case-study-creation-healthcare-2015/” button=”GET THE FULL CASE STUDY” title= “Read the full paper” image=”https://www.brandwatch.com/wp-content/uploads/2015/02/creationhealth-case-study.png”] Download the case study and learn more....
Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.