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By Ben EllisApr 13 2016
...to their role, thus having a hybrid role, like a community manager and social analyst, or a marketing manager and social analyst. Companies that don’t have much of a social budget should go for the second option when it applies and when both roles can fit without overworking resources (remember that...
By Jasmine JaumeDec 6 2012
...y story” (yep, and we’ve read both sides) and the manager clearly is not well-versed in social media, as when asked why the offending tweet had not been deleted, the manager said that she ‘didn’t think tweets could be deleted’. What to do: There’s really no excuse for being rude to your customers onl...
By Kit SmithAug 17 2016
...to align the brand with these interests. Build a community A community of customers can help each other by sharing advice and customer success stories. Building a community also allows you to become part of the post-sales conversation in a different forum to the customer service environment. The com...
By Elizabeth VictorApr 20 2015
...rmark; this would be ideal for your own branding. Sites like www.MemeGenerator.net help you write and download memes, and also show you the most popular images and trending images too. Another similar site that helps you generate memes for free is www.Memesly.com. Those sites allow you to add the top...
By Brandwatch TeamJul 12
Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.