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By Dominick SoarNov 14 2011
...strategies for their clients. Over to Sean! As a Community Manager, the starting point for any social strategy we create for clients is always ‘who is the audience?’. The Freestyle Interactive ethos is one that Content, Search and Social are all entwined and interdependent, hence why our copywriters...
By Ronald van LoonMay 15 2017
...re data process management approach in order to become compliant and mitigate reputational and financial risks. 5 questions to address and mitigate the risk of non-compliance 1. How can I minimise risks and protect my business’s reputation? Taking the following measures can help you ensure your com...
By Marcus BeardApr 11 2014
...ies on community management, we tackle the traits community managers need to have in order to get a handle on the brand, the community, the product and the newest trends. A community manager’s role covers a mix of customer service, marketing, PR and brand evangelism. It’s no wonder our expert intervi...
By Susanne UllrichMay 30 2012
...become an essential part of our lives. The way we communicate has changed forever. Talks and events are no-longer just one-way monologues, and everything from TV to conferences is always accompanied with a background of documented real-time chatter. Those who do not join in are in danger of missing t...
By Ronald van LoonMar 3 2017
...ourneys and experiences, you can distinguish your business from the competition with superior customer service and customer satisfaction. Finally, if you look at the history of data analytics, you can see how quickly this field has grown and how much more growth we can expect to see in the next weeks...
Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.