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By Alex JonesOct 19 2017
...asure different sides of brand health so we could compare businesses across 25 industries. Using five key metrics for gauging brand health, we’re able to grade the biggest brands online. From before your customers buy your products, to their feelings using your product, to when they think about your...
By Eric ThomasJun 18 2014
..., so that negative online reviews or social media comments do not become a problem for the marketing department. Delivering a Superior Customer Service Experience When a company or organization instills the value of customer service and makes a policy of delivering excellent customer service a prio...
By Jasmine JaumeMay 13 2013
...g into the social media tools market is acquiring companies. 3. I think someone is going to come up with a framework for tools that many vendors will adopt. This software framework will allow social media tool providers to integrate with it so that many tools can interoperate together using this fram...
...The Pierre Fabre group uses Brandwatch social listening to support its consumer-centric strategy...
By Hannah TregearSep 21 2017
...yer happiness. [bw_banner_cta type=1 url=”https://www.brandwatch.com/case-studies/wargaming” button=”VIEW THE CASE STUDY” title= “Uncover more insights” image=”https://www.brandwatch.com/wp-content/uploads/2017/09/wargaming-Thumbnail.png”] Read the whole story.[/bw_banner_cta] You know about voice of...
Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.