Get the latest benchmarks, insights, and pro tips you need to build a smarter social media marketing strategy in our exclusive report
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By Chelsea FearFeb 5 2014
...are constantly evolving leading to the need of up-to-date searches or queries and email alerts to respond to allow for quick responses. The importance of using SMM tools is demonstrated in cases of false claims and fraud. It is evident through the monitoring of all social media platforms that users...
By Ruxandra MindrutaFeb 17 2014
...on, getting help or making a complaint. The jargon-free and customer-first nature of this approach is mimicked on social media, where the company is unusually personable, friendly and human. Social media strategy Simple’s social media strategy focuses on informal customer service. Support teams, wh...
By Chelsea FearJun 4 2014
...load” text=”download the free report now” target=”https://www.brandwatch.com/report-travel-2014/”]...
By Gemma JoyceFeb 10 2017
...ferences that have startled us. Lifelong cold-milk-and-Weetabix fans have been flabbergasted by the idea that their next door neighbour could be soiling their cereal with alternative toppings. https://twitter.com/PrevettG/status/815643566139736064?ref_src=twsrc%5Etfw We broke the mentions of Weetabix...
Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.