Get the latest benchmarks, insights, and pro tips you need to build a smarter social media marketing strategy in our exclusive report
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By Hannah TregearApr 16 2014
...We needed a tool that would provide accurate, real-time data to complement our customer service’ said Rich Kemp, Social Media Manager at LateRooms.com. LateRooms.com were looking for a powerful social media monitoring solution to help them on their quest to offer exceptional customer service. Brandwa...
By Chris OwenMar 22 2016
...mediately makes it much easier to manage the whack-a-mole effect of troll hunting. Instead of simply having one account shut down and starting another immediately, trolls would have to pay – it wouldn’t stop it entirely, but it’s sure to put a few off. Plus, if users are blacklisted then this could s...
By Iris VermerenAug 15 2013
...f you haven’t read the results of the case study, download a copy for free here. 1. Which social media monitoring tools are inadequate? After surveying a handful of social media monitoring tools, DragonSearch discovered a wide range of interfaces for creating queries. Although all of the tools tested...
By Gemma JoyceJul 10 2018
...A team of analysts from Brandwatch and BuzzSumo examine headlines and content types surrounding the World Cup in both 2014 and 2018....
By Gemma CooperAug 14 2013
...ntions about the brand – and also view the Topics component to see if there are any obscure terms that are coming from irrelevant mentions. Pronouns technique for big brands with lots of noise When writing Queries for really big global brands, you will often see lots of advertising, sales listings an...
Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.