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By Chelsea FearSep 17 2014
...reely admits that it is at the turning point of becoming a business embracing social and they are looking towards a future filled with innovation in the social space – yet at the moment they have lots of work ahead of them. IKEA in the US is where most of their social experimentation is occurring, wi...
By Chris GarrettAug 27 2013
...r physical stores. Nothing can truly replace that experience. Unlike with websites, if they walk in, you know they’re meant to be there and your staff can encourage them to stay and chat. They can expose customers to products they might not have been aware of otherwise. So learn from what’s effective...
By Venu KondaApr 4 2016
...expand our partnership ecosystem to better enable businesses to deploy a comprehensive digital channel strategy with best-in-class tools built to serve the social, mobile customer at scale,” says Joshua March, CEO and Co-Founder of Conversocial. “Customer experience is the defining element of a succe...
By Alex JonesMay 17 2018
...ut for even more Now You Know content in the next coming weeks. https://twitter.com/heytrace/status/993932562111266816 https://twitter.com/hMavencamp/status/994014437794295810 https://twitter.com/hoothootnick/status/994028477513977856 https://twitter.com/LisaGatDell/status/994079866889830400 https://...
Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.