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After 2020, a year of turmoil which robbed many businesses of their usual avenues of customer contact, excellence in customer experience was hard to achieve. What can be learned from the brands and sectors that have managed to keep consumers happy? In this report, you'll discover: Which sectors are...
By Sabrina DorronsoroJul 1 2021
...Brand loyalty is a coveted trophy for brands of all sizes. Customers develop these connections to brands when they can trust the product, rely on the brand, and engage with the business. Let’s dig a little deeper....
By Sabrina DorronsoroOct 25 2021
...From music videos to viral attempts, here are the 20 YouTube videos that have received the most dislikes....
By Sabrina DorronsoroJan 14 2022
By Emily SmithMay 3 2022
...Here’s all the social data from the biggest fashion event in the world....
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Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.