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[New Report] State of Social 2024

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blog article

Study: What Happens When Social Media Sites Go Down?

Marketing

By Kit SmithFeb 18 2016

...lypse. Next time a social network goes down, we recommend staying calm, stepping away from the computer, and trying again in 30 minutes. Social networks hate going down for any amount of time, so you can rest assured that a lot of developers are running around in a panic while being shouted at. Befor...

blog article

Customer Story: How Wargaming Weaves the Voice of the Player into its Strategies

Marketing

By Hannah TregearSep 21 2017

...yer happiness. [bw_banner_cta type=1 url=”https://www.brandwatch.com/case-studies/wargaming” button=”VIEW THE CASE STUDY” title= “Uncover more insights” image=”https://www.brandwatch.com/wp-content/uploads/2017/09/wargaming-Thumbnail.png”] Read the whole story.[/bw_banner_cta] You know about voice of...

blog article

Commentary: Social Media Compliance for Financial Advisors

Marketing

By James LovejoySep 28 2015

...A, if a social media communication “constitutes a business communication,” then the firm is required to keep records of it. Tools such as SocialWare, Actiance, Smarsh and RegEd provide relatively simple ways for compliance officers to record social media communications. Social media compliance guidel...

blog article

How to Use WhatsApp for Business: Tips for Marketing and Customer Service

Marketing

By Maxwell GollinMar 31 2022

...What's up with WhatsApp? These tips and tricks will help you deliver great customer care and launch innovative marketing campaigns through the world's biggest messaging platform....

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Falcon.io is now part of Brandwatch.
You're in the right place!

Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.

Paladin is now Influence.
You're in the right place!

Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.