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By Natalie MeehanNov 24 2015
...ictions for how technology will improve CX in the coming years? Comment below, or tweet us @Brandwatch. [bw_banner_cta type=2]Find out more about enterprise social intelligence[/bw_banner_cta] It's clear that organizations wishing to stay ahead of the curve are going to need to prioritize CX, as cust...
By Eric ThomasJun 18 2014
..., so that negative online reviews or social media comments do not become a problem for the marketing department. Delivering a Superior Customer Service Experience When a company or organization instills the value of customer service and makes a policy of delivering excellent customer service a prio...
By Hannah EmanuelMay 24 2011
...tballer prior this morning’s papers were: twitter.com www.facebook.com answers.yahoo.com manchesterunitednews.org www.youtube.com financialgoodsite.info uk.answers.yahoo.com www.iol.co.za forums.digitalspy.co.uk www.bbc.co.uk What is significant is that these stats are certain to mark a change in the...
By Kit SmithJul 17 2023
...ocial media analysis: a breakdown of which social sites are driving traffic to your website. Click on Acquisition, then Social, to see which social sites are referring the most traffic to your site. You may find that a particular network isn’t worth the time and expense if it isn’t driving traffic, o...
Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.