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[New Report] State of Social 2024

Get the latest benchmarks, insights, and pro tips you need to build a smarter social media marketing strategy in our exclusive report

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Accommodation Booking Website Uses Social Listening To Improve Customer Service

News

By Hannah TregearApr 16 2014

...We needed a tool that would provide accurate, real-time data to complement our customer service’ said Rich Kemp, Social Media Manager at LateRooms.com. LateRooms.com were looking for a powerful social media monitoring solution to help them on their quest to offer exceptional customer service. Brandwa...

blog article

The Best Instagram Campaigns and Why They Work

Marketing

By Kit SmithOct 21 2016

...tion” At first sight, Louise Delage is a normal 25-year-old woman from Paris. She shares pictures on Instagram of her hanging out with friends, posing for a selfie or eating out at a nice restaurant. https://www.instagram.com/p/BJoE_W8BPmW/ Louise joined Instagram on August 1st 2016 and had amassed o...

blog article

Introducing Explore + Entities: No-Nonsense Intelligence

News

By Phill AgnewMar 20 2018

...ok hours. You had to create new searches for each competitor with complex boolean strings to filter out the noise. Now it takes seconds. Simply sort your data by Entities > Organizations and immediately see the top organizations mentioned in your data set. You download the report to PowerPoint and se...

blog article

49 Social Media Marketing Tools and Resources

Marketing

By Kit SmithSep 21 2016

...ms and . 15 Free Social Media Monitoring Tools 16 Competitor Analysis Tools 6 Free Instagram Analytics Tools 10 Top Social Media Management Tools 10 Free Twitter Analytics Tools 7 Free Influencer Marketing Tools 29 Free Writing Tools and Resources 15 Free and Paid Facebook Analytics Tools Visual reso...

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Falcon.io is now part of Brandwatch.
You're in the right place!

Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.

Paladin is now Influence.
You're in the right place!

Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.