[New Report] State of Social 2024
Get the latest benchmarks, insights, and pro tips you need to build a smarter social media marketing strategy in our exclusive report
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Get the latest benchmarks, insights, and pro tips you need to build a smarter social media marketing strategy in our exclusive report
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By Kit SmithJan 11 2017
...the research power of social media will help your business become more customer-centric, and highlight issues that can be fixed both on social media and in the wider customer journey. In this age of customer reviews and word-of-mouth, this change can become the differentiator between you and the comp...
By Ruxandra MindrutaNov 20 2017
...apply here. Customer Research and Data Insight Manager Location: London, UK Company: Eurostar The Customer Research and Data Insight Manager is responsible for fulfilling the customer insight needs across departments and uses available customer data to provide actionable insight to the business. E...
By Natalie MeehanMay 10 2016
...re everything was set up and ready to go. https://www.instagram.com/p/BFMO0nInxIr/ Breakfast is being served up on Floor 10, ready for the conference to open at 9am with a talk from CEO Giles Palmer. The opening Happy Hour last night was well attended, and we haven’t seen too many sore heads this mor...
By Chelsea FearMar 27 2014
...community you will find a committed and creative community manager. Dedicated to maintaining their relationships a CM handles a variety of different tasks in their role. One moment they could be promoting a new product while the next they are firefighting customer service enquires. But, what does it...
Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.
