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By Jasmine JaumeJan 31 2013
...indicating that they are ‘extremely likely’ to recommend us Our average recommendation score was 8.3/10 – less than 1% of customers scored us less than 5/10 95% of our users would “recommend us” or more Brandwatch’s ease of use scored an average of 4.3/5 Our dashboards ranked as one of the most-love...
By Dave ChaffeyFeb 19 2013
...he ‘Sell-Inform-Entertain’ balance right in email communications and the same is true for social media – you see companies both overselling and underselling! Informing and entertaining through different types of content are key to keeping your audience engaged with your social channels. Today we call...
By Dinah AlobeidMar 25 2014
...our Words Wisely We chose a random selection of commonly used Turkish words which we felt would provide us with a sample of data which was not skewed by trending topics on Twitter. You can see the selection of Turkish words we used in our query below: (bir OR ve OR olmak OR bu OR için OR o OR ben O...
By Marcus BeardApr 8 2014
...robably Retweeted Something Weird For any large business, a glimpse at Weird Twitter might confuse and disorientate even the most experienced social media strategist. But some savvy brands are already adapting to the shift in tweeter sensibilities. Knowing who your customers are isn’t enough, you’v...
Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.