Get the latest benchmarks, insights, and pro tips you need to build a smarter social media marketing strategy in our exclusive report
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There's no excuse for poor CX, and consumers are turning away from brands that let them down. Blending 200 million online conversations with 9,000 global survey responses, we studied: What are consumers' expectations around different industries? Which brands and industries create the most positive e...
...r Covid-19 around your brand with this simple step-by-step guide. Read the guide Report 30+ Brands Consumers Are Praising for Their Efforts Around Covid-19 We used Brandwatch’s AI assistant Iris to discover positive stories around the world’s biggest brands View Report Will Covid-19 Change Consumer B...
By Leia ReidApr 22 2020
...Isolation can feel like a waking nightmare sometimes, and now it appears that nightmares have started seeping into our evening routines....
By Samantha LeeMay 6 2020
...Remaining in the same environment day in, day out, is not ideal. But consumers are finding new ways to adapt and to create positive experiences while at home, and telling brands exactly what they want....
By Leia ReidMay 15 2020
...Good vibes only please. Consumers are increasingly turning away from pandemic news, but are hunting for good news stories...
Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.