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828 items found for "social presence showdown"/feed/rss2/feed/rss2/
By Giles PalmerJul 7 2008
...s really another wiki. And there are more bizarre social search examples – take twitter. It’s not immediately obvious that Twitter is social search, but it can be. My friend Simon Grice told a story at Being Digital in which Loic Lemeur from Seesmic was looking to hire a raccoon (Seesmic’s logo) in S...
By Jasmine JaumeDec 6 2012
...how to deal with trolls – read it here. 2. Your social media manager losing their rag You may or may not be aware of the incident involving a Dublin restaurant, Cinnamon, last month, but this was a prime example of how not to do customer service on social media. When a customer complained about...
By Jasmine JaumeJan 21 2013
...form for more in-depth conversation about what to feed the little ‘uns. Cow & Gate particularly dominated Twitter conversation, due to its embracing of modern marketing techniques including an iPhone App. They were also often selected by third parties as the prizes of Twitter competitions. So, that’s...
By Jasmine JaumeFeb 13 2013
...up a dedicated FAQ on your site, and continue to feed information through your social channels. By keeping the public informed, you remain in control of the message and can hinder the spread of misinformation. It will also help to abate some of the anger as the public will appreciate being kept info...
Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.
