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blog article

G2 Crowd: We’re Closing 2015 as Number One for Customer Satisfaction

News

By Hannah TregearDec 17 2015

...view performance with our customers and it’s that feedback that allows us to grow and evolve as a company. We do our upmost to ensure our customers are always happy which is why we’re delighted and incredibly thankful that we’ve been rated the number one social media monitoring platform for customer...

blog article

React: Is Kanye a Hufflepuff? This Week’s Social Round-Up

Online Trends

By Gemma JoyceJan 29 2016

...y 14,000 mentions in an hour and maintained a big presence on social throughout the day. Kanye definitely got people’s attention with his outburst, and opinion was divided between amusement and shock at his comments on the day. Facebook’s makin’ changes Facebook has been in the news a lot this week,...

blog article

React: The Highs and Lows of Super Tuesday in Four Charts

Online Trends

By Emma ShanahanMar 2 2016

...ents were also directed at Chris Christie and his presence beside Trump on the stage, with some even thinking he was being held hostage. Gonna need Chris Christie to hold up a copy of today’s newspaper to prove this is not a prerecorded hologram hostage video — Tim Mak (@timkmak) March 2, 2016 The re...

blog article

More Global: Brandwatch Cited as a Leader by Independent Research Firm

News

By Giles PalmerMar 3 2016

...t Asia Pacific office in Singapore, cementing our presence as a major player in the region. [bw_also_like id=”67436″] Bringing game-changing insights to Chicago In May this year, we’re taking our commitment to grow the reach of social insights across the business world on the road. The inaugural Now...

blog article

React: Foreign Policy Dominates Crucial 12th GOP Debate

Online Trends

By Gemma JoyceMar 11 2016

...climate is ALWAYS changing” — BuzzFeed News (@BuzzFeedNews) March 11, 2016 The candidates While Trump, Cruz and Rubio all had their moments in the spotlight, Kasich’s presence on social was fairly limited. While his largest spike was during discussion around climate change, the spike of 750 hardly re...

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