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900 items found for "social presence showdown"/feed/rss2/feed/rss2/
By Joel WindelsFeb 22 2012
...en inject some fun into your office too! Get your social on Setting up an account on Facebook and Twitter allows for some great interaction between consumers and sellers. Use these mediums to spark friendly debate, share jokes, have friendly banter and help customers out too. Make the brand voice fri...
By Joel WindelsApr 12 2012
...ously illegal. The oft-repeated mantra is ‘DO NOT FEED THE TROLLS’, proudly displayed on many a forum thread. This is the thought process that all trolls want is attention, so by ignoring them you will be depriving them of what they want. When you’re managing a community however, many other members m...
By Jasmine JaumeJul 26 2012
...with a Charlie-Sheen-shaped hole in their Twitter feed. Perhaps they can soften the pain of the loss with this bizarre song by his girlfriend, which was recently released. In conclusion … celebrities really should know better than to take to Twitter to air their grievances, but it seems that many of...
By Giles PalmerJul 7 2008
...s really another wiki. And there are more bizarre social search examples – take twitter. It’s not immediately obvious that Twitter is social search, but it can be. My friend Simon Grice told a story at Being Digital in which Loic Lemeur from Seesmic was looking to hire a raccoon (Seesmic’s logo) in S...
By Jasmine JaumeDec 6 2012
...how to deal with trolls – read it here. 2. Your social media manager losing their rag You may or may not be aware of the incident involving a Dublin restaurant, Cinnamon, last month, but this was a prime example of how not to do customer service on social media. When a customer complained about...
Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.
