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blog article

Six Reasons Why Brands Fail at Social Media

Marketing

By Joakim NilssonApr 17 2014

...eir social media programs, yet so many misaligned social media programs are launched and rapidly abandoned all the time. Rule number one to avoid common pitfalls with social media is to make sure you really have aligned your program with real customer needs. This might sound like common sense (well i...

blog article

Not So Weird Twitter: When Surreal Beats Sincere

Online Trends

By Marcus BeardApr 8 2014

...great value in being aware of trends, but a solid social media strategy also calls for ingenuity. Brands should try to carve out an social identity. Sure, lowercase is the new hotness today, but tomorrow it will be something else entirely. Perhaps we’ll even come full circle and gaudy corporate sloga...

blog article

Why Glossy Travel Brochures Are So 1999

Marketing

By Iris VermerenMay 2 2014

...pture the business of traveling poker fans. Using social listening tools, Hilton Hotels are able to identify potential guests. They analyze tweets and comments that indicate people’s request for information in cities where Hilton’s hotels are based. Those queries are then channeled to local staff. Hy...

blog article

Forget Drinkability, For Coca-Cola It’s All About Share-ability

Marketing

By Dinah AlobeidAug 14 2014

...ions (of the same old Coke product). All of these social media conversations perfectly align with the key action verb in the beverage company’s campaign – “share.”   Furthermore, the topics surrounding the campaign conversation are laser-focused on Coca-Cola, and posting images/virtually sharing Coke...

blog article

Uncovering the Most #Selfied Fast Food Chains in the USA

Marketing

By Joakim NilssonOct 3 2014

...came across this McDonald’s selfie in my Twitter-feed shared via shots.com. I really got inspired about the whole selfie-world after I’d met up with the leader of the Selfies Research Group on Facebook, Terri Senft. After a long discussion in Paris, she made me think. In this McDonalds selfie, we’re...

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