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blog article

Interview: Talking Employee Happiness, Customer Experience, and Startups with Perkbox

Uncategorized

By Ruxandra MindrutaNov 2 2017

...ning more customer touch points than ever before: social media comments, direct customer feedback, reviews on external websites, etc. All these need to be monitored and quickly processed. Companies with really tight feedback loops grow rapidly because they understand where the pain points are, they a...

blog article

More Tabs, Please #14: Neural Networks, Scientist Stories, and Longreads

Marketing

By Josh BoydMar 9 2018

...d taken something from the Instagram timeline (or feed, or whatever). We’re featuring Michelle Rial’s Real Life Charts. Each Instagram post is a chart created using real life objects, such as coffee stains, candles or sweets. They’re funny and addictive. Go follow her here. A post shared by Michelle...

blog article

Elevating Your Content Marketing Strategy with Data

Marketing

By Emma ShanahanApr 15 2018

...te that through machine learning, and that should feed back into the experience you see on the site,” he said. “That unlocks an interesting world for us when it comes to personalization, where we can deliver a very different experience for each customer who visits the site in a scalable way. Bryan Ma...

blog article

Brand Monitoring Explained: Tips and Tools

Marketing

By Josh BoydMay 10 2018

...keywords and phrases you’re interested in across social media, blogs, forums, and anywhere else on the web. You can then analyze the data, create dashboards, and visualize the results. LexisNexis Tracking broadcast and print media is pretty tricky, unless you’ve got people reading every newspaper an...

Guide

Agency Guide: How to Use Social Insights to Increase ROI

...ata. Find out how to integrate data, create benchmarks, and use real-time reporting. Read our guide for five actionable tactics to up your ROI using social data. Find out how to integrate data, create benchmarks, and use real-time reporting. Agency Guide: How to Increase ROI from Social Insights...

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Falcon.io is now part of Brandwatch.
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Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.

Paladin is now Influence.
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Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.