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By Ruxandra MindrutaApr 15 2014
...ermore, with Keyhole you can also analyse buzz around campaigns in real-time, finding the most engaging content and amplifying it. Their pricing is quite flexible, highly dependent on your needs and starts at $49/month. 7) Crowdbooster Crowdbooster’s user interface is easy to navigate, as you can get...
By Ruxandra MindrutaApr 30 2014
...ranteed success. Another key area we looked at is common post-flight topics, which included punctuality (33.10%) or brand loyalty (31.94%). Positive post-flight buzz can be recognised as good publicity for airlines, increasing brand loyalty and driving up the number of leads for future purchases. On...
By Chelsea FearApr 25 2014
...approach let the audience know that every single comment is being examined and acted upon, even a solo tweet from a small user. The Results When you analyse the social data surrounding the campaign the brand was successfully able to eliminate the negative conversation. Moreover, they managed to...
By Iris VermerenMay 2 2014
...only ever as good as your customers think you are. So the only way to boost your reputation is by monitoring what your customers say, listen to their comments, complaints and praises and learn from it. For it is often attention to small things that can turn a displeased customer into a loyal guest....
By Caroline SkipseyJun 11 2014
...negative content including bad reviews, malicious comments and mis-judged social media posts. Another one in ten hated the way their brand was portrayed on the first page of search results but two thirds didn’t know how to go about dealing with it to create a more positive digital showcase. And that’...
Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.